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Privacy policy

This Privacy Policy is available at those websites (each a “Website”) owned and operated by Allchurches Trust Limited (hereinafter referred to as “ATL”) which is a company registered in England and Wales (registered number 1043742) as a private company limited by guarantee not having a share capital.  ATL’s registered address is at Beaufort House, Brunswick Road, Gloucester GL1 1JZ UK.  ATL is a registered charity (Reg. No. 263960) and is therefore regulated by the Charity Commission.

Definitions

The terms “we”, “us”, “our” and “ours” when used in this Privacy Policy means ATL. The terms “you”, “your” and “yours” when used in this Privacy Policy mean any user of our Website, enquirer or customer.

Introduction to Privacy Policy

We are committed to the privacy and confidentiality of information provided by you to us. This Privacy Policy describes our current policies and practices with regard to Personal Data collected by us from you directly and/or through the Website where such Personal Data is protected by the Data Protection Act 1998 (“DPA”). The term “Personal Data” refers to personally identifiable information about you, such as your name, job description; health related data, date of birth, e-mail address or mailing address.

Please note that by submitting Personal Data manually or in electronic form to us and/or by using our Website you give your consent that all Personal Data on each occasion that you submit may be processed by, and/or shared within ATL, in the manner and for the purposes described in this Privacy Policy.

Notification of changes to this Privacy Policy

We are continually improving our methods of communication and adding new functionality and features to this website and to our existing services. Because of these on-going changes, changes in the law and the changing nature of technology, our data practices will change from time to time. If and when our data practices change, we will notify you of the changes via this page. We encourage you to check this Privacy Policy frequently.

Collection of Personal Data including e-mail addresses

You may provide us with your Personal Data in order to receive information or services from us.  We may request personal information about you such as your name, postal address, email address, telephone numbers and we may ask for information which enables us to provide a personalised service to you. The information you give us is either manually or electronically stored in our databases.

We sometimes supplement the information that you provide with information that is received from third parties.  For instance, if inaccurate post codes are received, we will use third party software to fix them.

To comply with money laundering regulations, we may need to request additional evidence of identity from you, and may use a credit reference agency for this purpose (who will record that an enquiry has been made).

We also reserve the right to monitor and/or record your communication with us by mail, voice, email or any other form of transmission for the purposes of quality control, security and other business needs. Any Personal Data contained in such recorded information will be processed in accordance with the terms of this Privacy Policy.

We may also receive your Personal Data from other members of ATL, our subsidiaries, our service providers, agents, advisers including external independent financial advisers (IFAs) or business partners.  Where Personal Data is disclosed to us by third parties, it is the obligation of the disclosing party to ensure such Personal Data is disclosed with requisite authority and consent and we will process such Personal Data in accordance with this Privacy Policy.

If you provide us with the Personal Data of a third party pursuant to a power of attorney, we may process such Personal Data (including information about the third party’s mental health) in order to provide information or services to the third party for whom you act as attorney. In addition, we may hold information about your position as attorney for the purpose of administering products or services to the third party for whom you act as attorney.

Use of Personal Data

We process your Personal Data, and share your Personal Data with other members of ATL, or others, only for specific and limited purposes. We ask only for data that is adequate, relevant and not excessive for those purposes.

The types of Personal Data which ATL collects may include:

  • Your title, name and address

  • Your contact details

  • Any information you provide to us so that we can process an application or enquiry

  • Any information you provide to us when you participate in contests or promotional offers

Some of the purposes for collecting Personal Data may include the following:

  • To improve the content and design of the Website.

  • To place you on a mailing list. If you ask to join our mailing list we may send you (including by email) information about ATL or contact you about our business from time to time. 

  • To contact visitors (with their permission) to respond to feedback.

  • To process your application. If you make an application for a grant, we will use any Personal Data you supply in accordance with the Data Protection Act 1998, and as advised during the application process. We may use your contact details to keep you informed about our work, (including by email, where an email address has been supplied), unless you have indicated that you would prefer not to receive information from us which is not connected to your application or grant.

  • For the purposes of accounting.

  • To contact you occasionally to inform you of services provided by us, other members of ATL or ATL’s subsidiary companies or third parties whose products and/or services we think you may be interested in. We may contact you by letter, telephone or email for this purpose.

  • To process your request for information or advice.

  • To help diagnose any problems with our server and administer our Website.

If you would prefer not to be contacted you can always contact us as described in this policy.

Anonymous data collected through this Website

In addition to the information we collect as described above, we use technology to collect anonymous information about the use of our Website. For example, we use technology to track which pages of our Website our visitors view. We also use technology to determine which Web browsers our visitors use. This technology does not identify you personally; it simply enables us to compile statistics about our visitors and their use of our Website.

We use this anonymous data to improve the content and functionality of our Website and our e-mail updates, to better understand our customers and visitors, and to improve the services we offer.

Cookies

In order to collect the anonymous data described in the preceding paragraph, we may use temporary “cookies” that remain in the cookies file of your browser until the browser is closed. We consider none of them to be intrusive to you; in fact some will enhance your experience on our Website. The cookies that we collect are:

Cookie Law Compliance - This cookie is placed if you click the Allow button in the cookie message. It tells us you have given your consent to the use of cookies on our site and stops this message from displaying.

Session and Person ID Cookies – These allow us to place you on a more suitable page based on your previous visits to our Website – it will enable you to get to the content we believe you want, quicker.  We collect no personal data that would enable us to physically identify you from this Cookie.

Website Analytics data – We will not collect data that enable us to identify you. The only cookies which you may consider could be intrusive are those that identify which county/area of the country you come from, and if you are a new, or returning visitor.

You Tube cookie – We use this cookie to help maintain the integrity of video statistics, prevent fraud and improve site and video experience. If you play any of the videos in our Website, it will drop a cookie.

_utma, __utmb, __utmc and __utmz cookies - We use Google Analytics. This allows us to recognise and count the number of visitors and to see how visitors move around the Website when they are using it. This helps us to improve the way our Website works, for example by making sure users are finding what they need easily.

NID & PREF cookies – These cookies are third party cookies used by Google. Please take a look at the Google policy to see how they use these cookies. www.google.com/intl/en/policies/privacy/

Google re-marketing code – We use a cookie to track you on other sites and show adverts to you based on where you have visited on our Website. We do this to remind you of our services in case you wish to come back and buy them. We only use these cookies for 30 days after your last visit to our Website. We do not control these cookies, so these will be unaffected by the choice you make today. You may opt out of the use of cookies by visiting Google advertising opt-out page.

Google AdSense – We use this cookie to report to us how the adverts shown on our Websites are performing. User data is all anonymous.

The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not.

We also use your IP address to help diagnose problems with our server and to administer our Website. An IP address is a numeric code that identifies your computer on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information, such as determining how many of our visitors are from outside of the UK.

We may also perform IP lookups to determine which domain you are coming from (i.e: aol.com, yourcompany.com) to more accurately gauge our users' demographics.

If you choose to accept these cookies, we believe that it will only enhance your experience on our Website. If you choose to accept these cookies, we can’t change that choice for you in the future.

We may add further cookies which we consider to not be intrusive in the future. By agreeing to the cookies today, you are also agreeing to cookies which we may choose to use in the future.

By using this Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

How to Control and Delete Cookies

ATL does not use cookies to collect personally identifiable information about you. We use them to help us provide you with a better service. However, if you wish to restrict or block any cookies you can do this through your browser settings. The Help function within your browser should tell you how. Visit the Google website to find out how to reject or delete the Google Analytics cookie.

AboutCookies.org is an independent site which offers a guide to the use of cookies online. You can find general information about how to delete and control cookies through your browser.

Disclosure of your Personal Data

We do not share with, nor sell nor distribute your Personal Data to unrelated third parties, except under these limited circumstances:

  • If you have applied for, or hold a grant with us, we will use the information you give us during assessment and during the life of your grant (if awarded) to administer and analyse grants and for our own research purposes. We may give copies of all or some of this information to individuals and organisations we consult when assessing applications, administering the programme, monitoring grants and evaluating funding processes and impacts. These organisations may include accountants, external evaluators and other organisations or groups involved in delivering the project. We may share information with organisations and individuals with a legitimate interest in grants or specific funding programmes.

  • We might use personal information provided by you in order to conduct appropriate identity checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.  Personal Data may occasionally be transferred to third parties who act for us for further processing in accordance with the purposes for which the data was originally collected or for purposes to which you have consented or otherwise in accordance with this Privacy Policy. For example, sometimes a third party may have access to your Personal Data in order to support our information technology or to handle mailings on our behalf. 

  • Unless you have given us your consent to the processing of your Personal Data in accordance with our Privacy Policy (which includes sharing or other disclosing), we will not share or disclose your Personal Data to any unrelated third parties for their own marketing purposes.

  • We may share or transfer the information in our databases to comply with a legal or regulatory requirements, for the administration of justice, interacting with anti-fraud databases, to protect your vital interests, to protect the security or integrity of our databases or this Website, to take precautions against legal liability, or in the event of our sale, merger, reorganisation, transfer of business, dissolution or similar event.

  • If false or inaccurate information is provided and fraud is identified, details will be passed to fraud prevention agencies.

  • Law enforcement agencies may access and use this information.

  • We and other organisations may also access and use this information to prevent fraud and money laundering, for example, when checking details of applicants.

  • We and other organisations may access and use from other countries the information recorded by fraud prevention agencies.

  • If we sell or buy any business or assets, in which case we may disclose your Personal Data to the prospective seller or buyer of such business or assets.  Where appropriate, before disclosing Personal Data to a third party, we contractually require the third party to take adequate precautions to protect that data and to comply with applicable law.

Please contact the Data Protection Officer at the address below if you would like to receive details of the relevant fraud prevention agencies.

Sensitive Personal Data

From time to time we may ask you to provide some Sensitive Personal Data. This may include personal information regarding racial or ethnic origins, political opinions, religious beliefs, health and also information regarding criminal offences.  If we do ask for this information, we will process it in accordance with this Privacy Policy.

Data Integrity and Security

We strive to maintain the reliability, accuracy, completeness and currency of Personal Data in our databases and to protect the privacy and security of our databases. The security measures in place on our Website and computer systems, aim to protect the loss, misuse or alteration of the information you provide to us. We keep your Personal Data only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or regulatory requirements, or our data retention policy.

Data Access

Upon receipt of your written request and enough information to permit us to identify your Personal Data, we will (subject to the exceptions to the requirement to disclose under the DPA) disclose to you the Personal Data we hold about you, for which we may make a small charge.

Requests to delete Personal Data are subject to any applicable legal and regulatory requirements or document retention obligations and any of our current contracts which are still in force.

If you wish to make a subject access request, relating to Personal Data held about you by ATL, please write to:

Simon Arundel
The Data Protection Officer
Allchurches Trust Ltd
Beaufort House
Brunswick Road
Gloucester
GL11JZ.

Inaccurate Data

We encourage you to ensure that your Personal Data is accurate and kept up to date so please regularly update any information you have given to us by sending an email to atl@allchurches.com, or by writing to us. We will correct, amend or delete any Personal Data that you notify us is inaccurate and notify any third party recipients of necessary changes.

Links to other websites

Our Website may contain hyperlinks to websites that are not operated by us. Any such hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party websites or any association with their operators. We do not control these websites and are not responsible for their data or privacy practices. We urge you to review any privacy policy posted on any site you visit before using the site or providing any Personal Data about yourself.

Our Website contains hyperlinks to other pages on our Website. We may use technology to track how often these links are used and which pages on our website our visitors choose to view. Again this technology does not identify you personally – it simply enables us to compile statistics about the use of these hyperlinks.

Transfer of Data Abroad

We may transfer data between members of ATL, and our offices and third party processors which may be located outside the EEA. Where your Personal Data is transferred outside the EEA we will ensure that the recipient agrees to keep your information confidential and hold it securely in accordance with the requirements of the DPA.
If you are visiting our website from a country other than the country in which our servers are located (currently the UK), the various communications will necessarily result in the transfer of information across international boundaries.

By providing us with your Personal Data, you consent to the processing and transfer of your data as set out in this section.

Unsubscribe

We hope you will be delighted with our services. If you no longer wish to receive information from us and want to be removed from our standard mailing list you can "unsubscribe" by email or post by contacting us at the address given below. Please allow twenty eight days for the unsubscribe process to be completed.  Remember that by stopping the information that you receive from us may not benefit you.

If you do not want to receive unsolicited mail from any source, you can stop this by registering with the "Mailing Preference Service". There are also telephone, fax and email preference services.  For more information on the preference services, please visit the Direct Marketing Association's website.

Governing Law

This Privacy Policy forms part of our Website Terms of Use and as such shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit any dispute arising out of your use of this Website to the exclusive jurisdiction of the courts of England and Wales.

Feedback

We welcome comments about this Privacy Policy. If you have any questions about this Privacy Policy, or any part of our service, you may contact us by emailing atl@allchurches.com or telephoning the Data Protection Officer on 01452 875504.

Our address is:

Allchurches Trust Ltd
Beaufort House
Brunswick Road
Gloucester
GL1 1JZ

Registered Office: Allchurches Trust Limited, Beaufort House, Brunswick Road, Gloucester GL1 1JZ. Tel: 01452 873189. The named company above is registered in England No. 1043742 Registered Charity number: 263960